Let's Start a Conversation
Reach out to discuss how we can support your UK adaptation journey.
Get in Touch
Whether you're planning your move or already in the UK and seeking support, we're here to help. Send us an email, and we'll respond within one business day.
Office Address
45 Wellington Street
London WC2E 7BN
United Kingdom
Working Hours
Monday to Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 2:00 PM
Sunday: Closed
About Our Office
Our office is located in central London, easily accessible by public transport. While most of our support happens remotely through video calls and email, we're available for in-person meetings when helpful.
How to Find Us
We're situated just off The Strand, a short walk from Covent Garden. The nearest tube stations are Covent Garden (Piccadilly Line) and Temple (District and Circle Lines). Several bus routes stop nearby on Wellington Street and Aldwych.
If you're driving, please note that parking in central London is limited and expensive. We recommend using public transport when visiting our office.
What to Expect When You Contact Us
Quick Response
We aim to reply to all emails within one business day, often sooner. If you're reaching out during a weekend, expect to hear from us by Monday afternoon.
Understanding Your Situation
Our first priority is listening to your specific circumstances and needs. Every relocation is unique, and we want to understand yours before making recommendations.
Clear Information
We'll explain which services might help you most and answer any questions about our approach. There's never pressure to commit immediately.
Flexible Scheduling
If a call makes sense, we'll find a time that works for your schedule, including evenings and weekends when necessary.
Information That Helps Us Help You
When you get in touch, sharing these details allows us to provide more relevant initial guidance:
- Your current location and planned UK destination
- Expected arrival date or how long you've been in the UK
- Whether you're relocating alone, with a partner, or with family
- Primary reason for your move (work, study, family, retirement)
- Specific concerns or challenges you're anticipating
- Any questions you have about our services
Don't worry if you're still figuring some of this out. We're happy to discuss your situation even if details are uncertain.
Frequently Asked Questions
Not necessarily. Many initial questions can be handled through email. If a conversation would be helpful, we'll suggest it, but there's no formal requirement for a preliminary meeting.
Absolutely. We're happy to answer general questions about our approach and services. Understanding whether we're a good fit for your needs benefits everyone.
We regularly work with clients in different time zones before they relocate. We're flexible with scheduling and can arrange calls outside standard UK working hours when needed.
Initial conversations to understand your needs and discuss our services are complimentary. If you decide to book a formal One-Time Consultation for specific advice, that's when our standard pricing applies.
Yes, many clients reach out after arriving and realizing they need expert guidance. We assess your current situation and focus on resolving whatever challenges you're facing.
Our team includes members fluent in Spanish, Polish, Russian, and Hindi alongside English. Let us know if you'd prefer support in one of these languages.
About neat-funds
We specialize in helping individuals and families adapt smoothly to life in the United Kingdom. Our team consists of people who have personally navigated UK relocation and understand both the practical and cultural challenges involved.
Since 2018, we've supported over 850 successful relocations across London, Manchester, Birmingham, Edinburgh, and other UK cities. Our approach combines practical assistance with cultural insight, helping you avoid the trial-and-error that typically extends adaptation by months.
Whether you need comprehensive support or targeted help with specific challenges, we adapt our services to your circumstances rather than following a rigid template.
Ready to Reach Out?
Send us an email at [email protected] and let's discuss how we can support your UK journey.